Last updated: 10 September 2025
Helios Energy Investments (“Helios”, “the Company”, “we” or “our”) is committed to every individual's right to privacy and complies with the European Data Protection Regulation (EC 2016/679), the EU/UK General Data Protection Regulation (GDPR), the Israeli Privacy Protection Law, 1981, and other local laws applicable in the countries in which we operate. These laws provide, among other things, that the data we hold about you should be processed lawfully and fairly; kept up to date where necessary; not retained for longer than is necessary; and kept securely to prevent unauthorised access. This Privacy Policy applies to all Helios group companies that collect and use information via this Website.
1. Data Controller
Helios Energy Investments
Email:
Mailing Address: Kikar Hamoshava - Business Center
Sokolov 46, Hod Hasharon, 4528475, Israel
2. Information We Collect
The information we collect depends on how you interact with us, but may include:
- Personal details you knowingly provide through forms, subscriptions, or email (e.g., name, address, email address, telephone number).
- Transaction details related to investments, contracts, or services. Payments are processed securely by third-party providers; we do not store full card details.
- Marketing and communication preferences, including newsletter subscriptions and consent records.
- Technical data such as your IP address (a unique identifier for your computer), browser type, device/OS, referring pages, pages visited, and timestamps. This may be used to monitor site usage, ensure security, and support analytics.
3. Legal Bases for Processing
We process your personal data under the following legal bases:
- Consent — for example, when you sign up for newsletters or marketing updates.
- Contract — to fulfil an order, service, or investment agreement.
- Legal obligation — for record-keeping, compliance, and tax purposes.
- Legitimate interests — including site security, fraud prevention, service improvement, and group administrative purposes.
4. How We Use Your Information
- To provide and deliver the services or investments you request.
- To respond to inquiries and provide updates about Helios projects, services, or events (with your consent).
- To improve our website, content, performance, and user experience.
- For administrative purposes, including data processing, sorting, and monitoring by trusted service providers acting on our behalf.
- To comply with legal and regulatory requirements.
We do not sell or rent your personal information to third parties. Third-party service providers engaged by Helios are not permitted to use your personal data for their own purposes. We may also share non-personal aggregate statistics about website usage with partners or other parties.
5. Data Retention
We retain personal data only as long as necessary for the purposes described or as required by law. Marketing data is retained until you withdraw consent or unsubscribe. We use reasonable endeavours to keep all information accurate, up-to-date, and relevant, and we will promptly correct any inaccuracies upon request.
7. International Data Transfers
The disclosure of information described above may involve transfers to countries outside the European Economic Area, the UK, or Israel, which may not have data protection laws as strict as those in your jurisdiction. In such cases, Helios ensures appropriate safeguards (such as EU Standard Contractual Clauses approved by the European Commission) are in place to protect your personal data.
9. Your Rights
You have the right, subject to certain exceptions, to request a copy of any information we currently hold about you. Depending on your location, you may also have rights to:
- Access the personal data we hold about you;
- Request correction or deletion of your data;
- Restrict or object to certain processing;
- Receive your data in a portable format;
- Withdraw consent at any time (for example, unsubscribe from marketing emails).
You also have the right to lodge a complaint with a relevant data protection authority (for example, the UK Information Commissioner at www.ico.org.uk).
To exercise your rights, email us at or write to our office address. We may need to verify your identity before acting on your request.
10. Security Measures
We employ appropriate technical and organizational measures to protect personal data against unauthorized access, accidental loss, misuse, or disclosure. These include SSL/TLS encryption, secure hosting, access controls, and periodic reviews of our practices.
11. Links to Other Websites
From time to time, our Website may include links to sites created by third parties outside the Helios group. We are not responsible for the privacy practices, security, or integrity of content on those external sites. Please review their privacy policies before providing personal information.
12. Changes to This Policy
We may update this Policy periodically. Updates will appear on this page with a revised “Last updated” date. Continued use of the Website indicates acceptance of the changes.